--- title: "Education Welfare Officer & Pupil & Family Support Officer" url: "https://www.glenfieldschool.co.uk/education-welfare-officer-pupil-family-support-officer" school: "Glenfield Infant School" --- Is your child starting school in September 2027? Come for a tour of our school! [TOUR DATES](https://www.glenfieldschool.co.uk/children-starting-school-in-september-2027) # Education Welfare Officer & Pupil & Family Support Officer ## Education Welfare Officer & Pupil & Family Support Officer ### Education Welfare Officer Each half-term we have an attendance audit in school between the Headteacher, Pupil & Family Support Officer (Mrs Spake) and the Attendance Administrator (Mrs Oldbury). At this audit we look at the attendance of all pupils, but especially those whose attendance is under 90%. We try a number of strategies to improve attendance with those families, however, if there is no improvement we may make a referral to April Webb our Education Welfare Officer at Southampton City Council. If a referral is made there may be a number of interventions, which will involve the Education Welfare Office. The Education Welfare Office are also responsible for issuing fixed penalty notices at the request of the school. ### Pupil & Family Support Officer Mrs Spake is our Pupil & Family Support Officer, she works every morning in school. Hello, my name is Justine Spake and my role within school is Pupil and Parent Support. I will be working with both children and parents within school. I am able to support in several areas from helping children with attendance and emotional well-being so that they are able to access their learning fully, to helping parents with parenting support and referring if necessary to services and support within the city. I am in school every day from 8.15am until midday and you can contact me through the school office. For families who may be experiencing financial difficulties I am able to issue food vouchers through Southampton City Mission. Prior to joining Glenfield I worked in a large Primary School for sixteen years, working with families and vulnerable children. Every term I hold a coffee morning which is a drop in so that you come and talk to me with any issues I can help you with. Look out on the dates for your diary page on this website for upcoming 'Glenfield Support Cafe' dates. I look forward to meeting you. ### Safeguarding - [Safeguarding at Glenfield Infants](https://www.glenfieldschool.co.uk/safeguarding-at-glenfield-infants) - [Safeguarding Resources](https://www.glenfieldschool.co.uk/safeguarding-resources) - [Safeguarding Newsletters](https://www.glenfieldschool.co.uk/safeguarding-newsletters) - [Education Welfare Officer & Pupil & Family Support Officer](https://www.glenfieldschool.co.uk/education-welfare-officer-pupil-family-support-officer) - [External Support](https://www.glenfieldschool.co.uk/external-support) - [Safeguarding Online Safety](https://www.glenfieldschool.co.uk/safeguarding-at-glenfield-infants/safeguarding-online-safety) ![Glenfield Infant School](https://files.schudio.com/glenfield-infant-school/images/logo/logo-footer(1).png) ### Glenfield Infant School Rossington Way Southampton SO18 4RN 023 8022 7966 ### Useful Links - [Vision & Values](https://www.glenfieldschool.co.uk/vision-values) - [Attendance](https://www.glenfieldschool.co.uk/attendance) - [Governors](https://www.glenfieldschool.co.uk/governors) - [Volunteering](https://www.glenfieldschool.co.uk/volunteering-at-glenfield) - [Policies](https://www.glenfieldschool.co.uk/policies) ### Social Media - [Facebook](https://www.facebook.com/GlenfieldInfantSchool) ### Translation [![Hamwic Education Trust ](https://files.schudio.com/glenfield-infant-school/images/logo/Copy_of_White_Outline_Icons_(500_x_500_px)_(200_x_200_px)_(3).png)](https://hamwic-education-trust.schudio.com) © Copyright 2025–2026 Glenfield Infant School School & Trust Websites by [ ![Schudio logo](https://www.glenfieldschool.co.uk/img/logo/light.png) ](https://www.schudio.com/)